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Policies
- Confidentiality
and Financial Security
- Instalment Fee Policy
- Ancillary and Service Fees
- Mailing
Address and Change(s) in Personal Status
- Education
and Amount Certificates (Income Tax Receipts, T2202A)
- Session
Transfer
- Refund
Policy
- Notification
of Change or Cancellation of Classes
- Cancellation
of Courses/Programs - Fee Refund
- University
Policy on Student Conduct
- Letter
of Grade
- Grading
- Grade Appeal
and Reappraisal
PLEASE NOTE:
The Division of Continuing Education reserves the right to alter fees; other charges, course date(s) and/or location(s) described in any of our communications materials.
1) Confidentiality
and Financial Security
All information you provide us, whether provided by telephone, mail
or fax, is kept confidential and secure. The Division of Continuing
Education is committed to protecting your privacy and your financial
security.
York University Privacy Policy
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2) Instalment Fee Policy
DCE is charging a NON-REFUNDABLE instalment fee of $125 for students who wish to avail of the new instalment payment plan.
The new instalment payment policy and procedure are as follows:
- Students now have the option of either paying their tuition fees in full or in two equal instalments.
- Please note that only certificate programs will have the instalment payment option. All other courses must be paid in full before the course begins.
- If students choose to pay in two equal instalments, they will be charged a $125 instalment fee.
- The first instalment payment and the instalment fee are due upon registration.
- The second instalment payment for all certificate programs will be due on the following dates:
- Fall Programs: December 1*
- Winter Programs: March 1*
- Summer Programs: July 15*
________________________________________
*
These dates may be altered due to different program start dates.
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3) Ancillary and Service Fees
| Transcript fee |
$ 10.00*^ |
| Session transfer fee, (see below) |
$ 100.00 |
| Exam/assignment duplication fee |
$ 15.00*^ |
| Declined credit card |
$ 25.00 |
| Returned cheques |
$ 25.00 |
| Tax receipt duplicate fee |
$ 10.00 |
| Instalment fee |
$ 125.00** |
| Certificate replacement fee |
$ 52.00*^ |
| Alternate examination fee |
$ 200.00* |
_____________________________________ * GST extra
^ PST extra
** An instalment fee of $125 is payable along with payment #1.
Students must contact the Program and Logistics Manager in order to receive permission to transfer to another session.
Payment Policy
In Person, Mail
Payment may be made by Visa, MasterCard, money order, or cheque made payable to York University in Canadian Funds.
Post-dated cheques or cash payments will not be accepted.
Invoices
York University will invoice employers only when a letter of authorization or purchase order number accompanies the registration form. Registrant is ultimately responsible for payment of fees regardless of a third party being invoiced.
Fax
Payments made by Visa and MasterCard only.
Online
Payments made by Visa and MasterCard only.
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4) Mailing
Address and Change(s) in Personal Status
All correspondence, including your registration confirmation, grade
report and refund cheque, will be sent to the "mailing address"
provided at the time of registration.
To maintain accurate student records, notification of any changes
to your name, address and contact information are required. To update
your personal information:
All name change requests,
must be accompanied by official documentation justifying such a
change.
We will not accept telephone requests to change a name or address.
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5) Education
and Amount Certificates (Income Tax Receipts, T2202A)
Income Tax receipts will be mailed in February of the following
year. Please refer to the income tax guide for allowable deductions.
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6) Session
Transfer
Students must contact the Program and Logistics Manager in order to receive permission to transfer to another session.
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7) Refund
Policy
A portion of your tuition fee may be refunded if the Division of
Continuing Education receives written Notice of Withdrawal postmarked
before the applicable deadline. Notice of withdrawal from a course
is not acceptable by telephone, and canceling a cheque or credit
card payment, failing to attend lectures or advising the instructor
that you will no longer attend the course, does not constitute an
official withdrawal.
Notice of withdrawal will
be printed on the Official Income Tax Receipt.
No refund is granted after
the noted refund deadlines. A refund is also subject to the return,
in original condition, of any course materials that may have been
issued.
a) Refunds for Courses, Seminars and Workshops
We require a written notice of withdrawal by 4:00 PM, two business days prior to the start of your course. Fifty ($50) dollars will be withheld from all withdrawals. There will be no refunds given on, or after, the course start date.
b) Refunds for Certificate Programs
We require a written notice of withdrawal by 4:00 PM, two business days prior to the start of your course. One hundred ($100) dollars will be withheld from all withdrawals. There will be no refunds given on, or after, the course start date.
With the exception of Certificate
in Dispute Resolution Internship:
PRIOR TO INTERNSHIP START DATE:
Prior to the start of the internship, a student may de-register
after notifying both the Division of Continuing Education AND, the
respective Internship Provider in writing. Students will receive
a full refund less a $100 administrative charge.
DURING INTERNSHIP:
Students may withdraw from the Internship Program within the first
15 hours of their placement. Students will receive a refund
if they notify both the Division of Continuing Education AND, the
respective Internship Provider in writing within the first 15 hours.
No refund will be provided to students who chose to withdraw from
their Internship beyond the 15-hour mark.
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8) Notification
of Change or Cancellation of Classes
When necessary, the Division of Continuing Education may alter,
postpone or cancel classes. In these instances, students will be
notified by e-mail, based on the information provided
at the time of registration.
Cancellations or changes will also be posted on the DCE online Resource Website.
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9) Cancellation
of Courses/Programs - Fee Refund
The Division of Continuing Education reserves the right to withdraw
or cancel programs/courses. Should a course or program be withdrawn
or cancelled, the Division will issue a full refund of fees paid.
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10) University
Policy on Student Conduct
-
Students and instructors are expected
to maintain a professional relationship characterized by courtesy,
collegiality and mutual respect and to refrain from actions that
would be disruptive to such a relationship;
-
It is the responsibility of the instructor
to maintain an appropriate academic atmosphere in the classroom
and the responsibility of the student to cooperate in that endeavour;
and,
-
The instructor is the best person to
decide, in first instance, whether such an atmosphere is present
in the class and may at their discretion, take steps that they
feel are appropriate to resolve an issue or dispute.
In any case, where a student
feels that this policy has been violated, they are urged to: notify the instructor of the course/program as soon as possible.
Students may be asked to provide a detailed written description
of their complaint to the instructor. The instructor may take measures
they feel are appropriate to resolve the issue and/or may forward
the complaint to the Division of Continuing Education (DCE) for
review. Please refer to the full policy document on the York University
website at:
http://www.yorku.ca/scdr/
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11)
Letter of Grade
Upon completion* of your course/program, a 'Letter of Grade' will
be sent to the address specified on your registration form. If you
wish to review the grade prior to receiving the 'official' letter
in the mail, you may do so at the Division of Continuing Education
main office (address). 'Letter of Grade' is only released to students
who show appropriate I.D. (driver's license, York Student Card,
etc) If someone other than the student is requesting the 'Letter
of Grade', a letter from the student releasing the information to
the identified person must be submitted along with appropriate I.D.
We regret that we are unable to provide grade information over the
telephone. Please allow 4 weeks after the completion of your course
before the 'Letter of Grade' is issued.
*please refer to your specific
course/program for completion requirements.
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12)
Grading
a) Grading for Certificate Programs:
Students registered in Certificate Programs will be evaluated using
the following categories of achievement:
| Grade |
% |
Description |
A+
A |
90 - 100%
80 - 89% |
Thorough knowledge of concepts and/or
techniques and exceptional skill or great originality in the
use of those concepts, techniques in satisfying the requirements
of an assignment or course. |
B+
B |
75 - 79%
70 - 74% |
Thorough knowledge of concepts and/or
techniques with a fairly high degree of skill in the use of
those concepts, techniques in satisfying the requirements of
an assignment or course. |
C+
C
D+
D |
65 - 69%
60 - 64%
55 - 59%
50 - 54% |
Good level of knowledge of concepts
and/or techniques together with considerable skill in using
them to satisfy the requirements of an assignment or course. |
| F |
Below 50% |
Insufficient knowledge of concepts
and/or techniques needed to satisfy the requirements of an assignment
or course. |
| PASS |
|
Pass is awarded as a grade only to Courses that have an experiential component. A student that has received a Pass has met the requirements of the Course. |
| FAIL |
|
Fail is awarded as a grade only to Courses that have an experiential component. A student that has received a Fail has not met the requirements of the Course. |
| EXEMPT |
|
Exempt is awarded to those that have completed a comparable Course elsewhere and have met all of the DCE requirements for completion of that Course. |
| DNA |
|
Did Not Attend - The student did not attend, did not withdraw, and did not
submit course work. |
| DNC |
|
Did Not Complete - The student did not complete the course. |
b) Grading for Admission Credential and Elementary Mathematics courses:
Students are required to complete all Course work.
- Students who fail to complete the Course
work will receive a DNC (Did Not Complete).
| Grade |
% |
Description |
A+
A
B+
B |
90 - 100%
80 - 89%
75 - 79%
70 - 74% |
Admission Credential Studies - Meets Admission Requirements
Elementary Mathematics - Students already admitted to Atkinson who earn a grade of
"B" or better will gain automatic
entrance to AK/MATH1710.06 and will be exempt from the pre-requisite
test. |
C+
C
D+
D |
65 - 69%
60 - 64%
55 - 59%
50 - 54% |
Admission Credential Studies - Does not meet Admission requirements. Student cannot repeat
the same Admission Credential course but can enroll in the other Admission Credential course. |
| F |
Below 50% |
Admission Credential Studies - Does not meet Admission requirements. Student cannot repeat
the same Admission Credential course but can enroll in the other Admission Credential course. |
| DNA |
|
Did Not Attend - The student did not attend, did not withdraw, and did not
submit course work. |
| DNC |
|
Did Not Complete - The student did not complete the course. |
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13)
Grade Appeal and Reappraisal
Students may, with sufficient grounds, request a reappraisal of
any "tangible" work required for a course/program. Tangible
work may include written, graphic, digitized, modeled, video recording
or audio recording formats. Students seeking a grade reappraisal
must complete and submit the attached form, along with the original
work and instructions for the assignment, to the Program and Logistics
Manager, Division of Continuing Education, within 2 weeks of the
date of issue of the letter of grade.
Students and instructors will be informed
in writing of the reappraisal result and the reappraiser's comments.
The Division will ensure the anonymity of both the student and the
reappraiser.
Download a Final
Grade Reappraisal pdf form
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